AUTONET TV

When "Oh, no!" Turns Into, "All right!"

Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

The Hans Imports Basic Guide To Synthetic Oil

Synthetic motor oil has been around for a long time, and more and more new vehicles are leaving factories with synthetic in their engines. But a lot of drivers don't really know much about it.

Let's start with conventional oil – the kind folks are used to. Conventional oil is made up of naturally occurring hydrocarbon chains, which means its molecules are long and have various lengths. Like a pile of pencils, some of them new and some of them used.

Synthetic oil is man-made. Its molecules are more uniform and regular in shape – more similar to marbles than pencils. Some synthetic oil starts with a petroleum base that's modified and others are entirely synthesized from other materials.

Synthetic motor oil works better in both hot and cold temperatures. It's more chemically stable so it doesn't readily evaporate or break down in the high heat produced inside your vehicle engine. This means it resists turning to sludge, which is a real engine killer.

Remember that marbles and pencils thing we were talking about? Well, that makes synthetic oil slipperier than conventional oil which means less friction in your engine. Your vehicle engine runs cooler, wears less and lasts longer. You also get a boost in power and maybe even an improvement in fuel economy.

Synthetic oil also lasts longer so you change it less often – which is great for the environment. With longer oil change intervals, you need an oil filter specifically built for the longer service life of synthetic oil. Talk with your friendly and knowledgeable Hans Imports service adviser about synthetic oil and synthetic blends – they might be just what you need to improve engine performance and extend the life of your vehicle.

Give us a call.

Sniffing Out a Problem

Your parents probably taught you to have common sense. When it comes to your vehicle, common scents can also come in handy. Different smells may tell you about some conditions in your vehicle that need attention.

For example, you know what rotten eggs smell like.  If you smell them around your vehicle, it means sulfur can't be far away. Here's a surprising fact: Gasoline has a little sulfur in it.  There's a device in your exhaust system that's supposed to convert it to something that doesn't pollute the atmosphere. That device is a catalytic converter.  If you are smelling rotten eggs, maybe your catalytic converter is wearing out.  But it could also be a problem with your fuel injectors.  Either way, something's rotten that should be repaired.

Ever smell something sweet around your vehicle, maybe a little like pancake syrup? If you sniff out a little sweetness just when your engine is warming up or after you shut off your engine, you might be smelling some coolant (anti-freeze).  If it's leaking, then you may be getting a whiff of ethylene glycol, one of the coolant's components.  If the odor is strong inside the car, it could be a leaky heater core. This is important to get checked out because a leak in your vehicle's cooling system can eventually cause expensive damage.

How about that distinctive smell of gasoline? You could have a leak in your gas tank, a hose that vents your gas tank or a leak in a fuel injector line.  A gasoline leak needs to be tracked down since it could catch fire.  It can also be bad for your health if you breathe it in all the time.

When you step hard on the brakes, ever smell something like a rug's in fire? That could mean you've just overheated your brake pads.  If you detect that smell just driving around town, one of the brake calipers could be stuck.  To figure out which wheel has the problem, get out of your vehicle and smell each wheel.  It will likely be obvious where the problem is.

Here's one last smell.  Ever had your oil changed and right after you picked up your vehicle it smells like something's burning around the engine? That's because sometimes a little oil leaks onto the metal when the filter is changed or the oil is poured in.  It's a useful smell to know.  Because of you smell burning oil and you haven't had your oil changed recently, that could mean you have a leak in your engine.  It could be a gasket or a seal, but it also could mean the start of more serious issues. 

All of these things are signals that you should discuss with your service advisor to get them checked out.