Archive for January 2023Not-So-Common Sense (Sensor Failures)Posted January 29, 2023 11:55 AMSo your vehicle won't start. What's the first thing that comes to mind? Battery dead? Starter motor worn out? Out of gas? Well, those are all reasons that make sense. But your vehicle may be refusing to start because one of its computers is being warned that to do so might damage it. Here's how that works. You have lots of computers in your vehicle. They need to know the status of things so there are several sensors monitoring various things going on. These sensors send information to the computers that adjust the fuel and air mixture so you don't waste fuel. They know when things aren't quite right and prevent you from starting your engine if that's going to damage it. Other sensors make sure the coolant is the right temperature, check to see you are not polluting the air and make sure other electronic components are performing their tasks correctly. Here's an example of a sensor doing its job. Your engine needs oil to lubricate metal components so the friction doesn't damage them. Your engine has an oil pressure sensor that tells a computer called the Electronic Control Unit (ECU) if things are good to go or if there's something wrong, maybe the oil pressure is too low to keep things lubricated. If it is, it gives a signal for the vehicle not to start, protecting the engine. Of course, the sensors can go bad, too, with some of the same results. And so someone has to figure out if it's the sensor that's failed or if it really has detected a problem. That is the challenge for technicians with specialized equipment to decipher the signs. If a bad sensor is found, it may need to be replaced. Sometimes a thorough cleaning can do the trick. In either case, your service facility can track down the problem and get you back on the road. Makes sense, doesn't it? Hans Imports Don't Start with That (Bad Starter Motor)Posted January 22, 2023 9:23 AMWe've all heard that expression, "That's a non starter." When it comes to your vehicle, that's not music to a driver's ears. That sickening sound when you start the ignition and instead of hearing the engine crank, you hear it slowly turn over and your dash lights go dim. There can be many reasons a vehicle won't start, so here's a little history of how the starter came to be an important component of modern vehicles. You have to move the engine's components to start it. The first cars had a crank that the driver would insert into the front, then start turning things over by hand. When the engine started, you had to release that crank immediately or risk a broken arm. Yes, it happened many times. So, they came up with a better idea: an electric starter, which was a big advance in automotive technology. With this system, an electric motor rotated a series of gears that turned the gasoline engine's crankshaft so its pistons and parts moved and the engine drew in air. While this happened, electricity went to the spark plugs and fuel headed to the cylinders. When the gasoline engine caught, the starter quickly disengaged. Hey, no more broken arms! Modern systems use the same principle, so when your vehicle won't start, here are a few things to look out for that might point to the starter. If the engine turns over s-l-o-w-l-y, it may mean the electric starter motor may just be wearing out and doesn't have enough cranking power. Bushings, brushes, wire windings and a special switch called a commutator may be going bad. If when you engage the ignition you hear a faint click, that could be a symptom one or more of the starter's components have failed. If you hear a loud click, it could mean that an electrical switch called a solenoid may not be switching the motor on. If you hear your engine start to turn over but then it stops and is followed by a grinding sound, some gears may not be meshing the way they should. There may be many more causes (bad alternator, relay, battery, engine, key fob), so this is when it's time to turn it over to your service facility. Sometimes they can send out their own tow truck or recommend a reputable towing company. But it's best not to let it get to this point. Starter problems often give you advance warning that there is a problem with "almost" not starting or "almost" not turning over. So when you see that very first sign, "start" on over to talk this one over with your service advisor. The opposite of a "non-starter" is a starter, and that is music to anyone's ears. Hans Imports Cold Weather Vehicle No-Nos (Items to Avoid Storing in a Freezing Vehicle)Posted January 15, 2023 11:51 AMIt's always easier to leave a few things in your vehicle so you'll have them on hand. But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, there are some things you shouldn't store in your vehicle.
Take a little time and effort not to leave these things out in a frigid vehicle. You'll likely spend far more time and money tending to the resulting consequences than if you'd just brought them inside in the first place. Hans Imports Do you have a Clue (Get the Most Out of a Service Visit)Posted January 1, 2023 9:05 AMWhen you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair. Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner? Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time. Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward. The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face. Hans Imports | ||
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My 2012 Audi didn’t pass inspection and I was getting really fed up with service from other shops. Someone recommended Hans and I feel like I hit the lottery with Omar. He was kind, thorough, honest, and accommodating. My old girl passed inspection and runs better than when I bought her! TY, TY, TY to Omar and Dave, you’ve restored my faith that there are good people out there and not everyone is looking to screw you over just because you have a European car.
Excellent shop. Thorough and honest. I've had all sorts of repairs and routine maintenance done on my older (2006) Subaru. My car is old enough to vote and it runs flawlessly thanks to Omar and his team. Work is consistently high quality. If you care about your vehicle this is the place to bring it.